Primus AOL Support
Here we have provided answers to the questions most frequently asked by our customers.
If you need to contact Primus AOL please call us on 1800 265 265 or send an email query to help@primusonline.com.au.
Telephone technical support is available 24/7. We endeavour to respond to email enquiries as quickly as possible.
If you need to contact Primus AOL please call us on 1800 265 265 or send an email query to help@primusonline.com.au.
Telephone technical support is available 24/7. We endeavour to respond to email enquiries as quickly as possible.
| Contact support |
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Modify price plan
Phone number: 1800 265 265
8am-midnight/ 7 days Internet or Telephone Sales Enquiry
Technical Support Enquiry
Customer Service or Billing Enquiry
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| Basic Settings |
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User Name
username@primusonline.com.au
Proxy
proxy.primusonline.com.au
DNS
Dynamic
Access Number
0198380000
Mail Settings
POP3: pop.primusonline.com.au
SMTP: smtp.primusonline.com.au Homepage
Personal Web Space
home.primusonline.com.au/username
Webmail
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| Broadband minimum system requirements |
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PC
Macintosh
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| Broadband Installation User Guide |
| Click here to view the Broadband Installation User Guide. |
| Dial Up minimum system requirements |
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PC
Macintosh
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| Dial Up with AOL software minimum system requirements |
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| Creating a dial up connection |
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In order to get online you will need to create a dial up connection, please follow the steps below:-
WINDOWS 95,98 & ME
Please note that a wizard program will begin to complete the process
WINDOWS 2000
Please note that a wizard program will begin to complete the process
You will now notice a new icon called (e.g.) Primusonline listed, if you want to make a shortcut of this icon on your desktop, simply RIGHT CLICK on the icon, then CREATE SHORTCUT, you will be prompted with a message You can not create a shortcut here would you like it to be placed on your desktop, click YES WINDOWS XP
Please note that a wizard program will begin to complete the process
Setting up Outlook Express
Please follow the steps below to setup Outlook Express as your mail client:-
Outlook Express should now be ready for you to use as your mail client.
Please note that the settings provided will work for other email clients. |
Broadband
Dial-up Internet
Telephony
Mobile
Lingo (VOIP)
Bundle